Technical

The Essential Guide to SmartHTC

It is not uncommon for residential buildings to measure as having heat loss that is HALF that predicted by an energy model. The result is that energy efficiency upgrade measures can easily be incorrectly specified and not always deliver on the expected cost savings.

terraced houses

You can be the person who bucks the trend by offering accurate, data-driven results which in turn enables better targeted, realistic and achievable energy efficiency improvements for the home owner.

By providing an affordable, accurate measured thermal performance report to your customers, you will enable them to specify the correct retrofit and energy efficiency measures for their homes.

How can SmartHTC help my customers?

Whether they are looking to replace windows, increase insulation, improve the overall health of their property or upgrade their central heating, the SmartHTC results will efficiently and unobtrusively provide them with the inside knowledge they need to make the right decisions for their home.

Find out more about the end-user benefits here.

SmartHTC also has the capability to predict the likelihood of mould, via the Mould Risk Indicator which is included in the package at no extra charge.

It takes into account the conditions in the dwelling, the weather and the performance of the building fabric to give an accurate and objective assessment of the risk of mould growth.

Further details can be found here.

How will your business benefit from providing SmartHTC as a service?

By elevating your skills and adding this best-practice approach, you differentiate yourself from those assessors offering more traditional EPC-based services. These methods are often estimate-based, which in turn can lead to inaccurate results.

Offering SmartHTC measurements as an additional chargeable service gives your customers peace of mind that the energy efficiency investments they are looking to make in the home are well-placed and will return the best possible return on their investment.

With energy costs soaring, and the housing market demanding ever-more efficiency from existing properties, investing in the performance and health of a home has never been more important.

How does it work?

SmartHTC is an unobtrusive thermal performance measurement system. Occupants go about their daily lives as normal while the sensors that you place around their homes quietly gather the data required, which you then download at the end of the 3-week period:

4 steps to using SmartHTC

How much can I charge? What will it cost me?

Customers will pay in the region of £200-£250 for the service. While this may initially feel like an expensive option, relative to the investment they are making in their homes, plus the potential ongoing savings on energy bills, this is an investment to save money in the long run rather than a notable upfront cost.

The initial investment required starts from £495 to sign-up and then an ongoing cost from as little as £10 per address tested.

Your initial outlay could be re-paid and earning you extra revenue within 2-3 customers, and includes:

  • Sign-up to the SmartHTC software portal
  • Training video
  • Access to regular live Q&A support sessions with the BTS team of experts
  • Access to the Mould Risk Indicator
  • 5 sensors (the correct amount for measuring an average house)
  • 5 SmartHTC credits for your first 5 addresses tested

You are also able to purchase additional sets of sensors, enabling you to test more than one building at a time. Should you be working with housing associations or private landlords looking to evaluate larger numbers of buildings, then multiple sets of sensors will soon become very useful.

Learn more here...

FAQs

Will using SmartHTC add more time to each customer visit? Only marginally. You only need as long as it takes to set up the address on the system, place the sensors and take meter readings, and then 3 weeks later a short return visit to take the closing meter readings, collect the sensors and then upload the data to produce the report. You might also consider offering SmartHTC measurements alongside other services like a EPC, Retrofit Assessment report or air permeability test; maximising the value being delivered for your client as part of your visit.
Doesn’t this give me the same insight as an EPC? No. SmartHTC gives accurate, data-driven insights as to the true thermal performance of the overall property which can be used to make informed decisions on the next steps to take, such as improved insulation, double glazing, draught proofing or sizing of a replacement heating system.
Can SmartHTC give me other information about the health of a building? Yes! Part of the SmartHTC algorithm also assess the likelihood of mould or condensation appearing in a property, often in advance it becoming visible. By predicting this you can advise clients as to what steps should be taken to improve ventilation and address problem rooms before the mould can be seen, significantly increasing the health of both the building and its occupants.
I already have a Pulse kit. Can I use these 2 products together? Absolutely! While the Pulse kit will determine how airtight a home is and how much heat is being lost by convection, SmartHTC will measure the total heat loss through the floors, walls, windows, doors, roof including via thermal bridging and what this all means in terms of peak heat demand. If you want to take that a step further, our Heat3D kit can also be used to measure the specific U-value of certain building elements, helping to pinpoint the exact areas from where the most heat is being lost, and what the best fixes may be.
Do my SmartHTC credits have an expiry date? No. Credits never expire and remain on your account for as long as your account is kept live. If you close your account then any unused credits will be removed.
Do I need to purchase credits in advance? There are 2 options for credits. Typically, you would set up your account and then we would bill you in arrears at the end of each month for credits used. We refer to this as pay as you go and charge a flat rate of £30 per credit. However, if you wanted to take advantage of the bulk purchase option of 100 credits to reduce the cost of each address, then payment is taken in advance. Whichever option you chose, the credits do not have an expiry date on them.

Author

Dr Richard Jack

Dr Richard Jack

Technical Director

Building performance measurement made simple.

Unique products and smart technologies designed for energy assessors, building surveyors, the construction industry, utility suppliers and other built environment experts.

SmartHTC on an In Home Display with temperature sensors

SmartHTC Heat Loss API

Unique algorithm and software that calculates an accurate and reliable measurement of whole building fabric heat loss (also known as a Heat Transfer Coefficient or HTC).

Learn more about SmartHTC Heat Loss API
Mould risk temperature and relative humidty sensors

Mould Risk Indicator

Intelligent mould risk analysis based on simple monitoring to allow informed mould risk assessment and management. The Mould Risk Indicator provides a 0-100 risk score to identify mould risk before mould growth occurs.

Learn more about Mould Risk Indicator

Ready to help your customers reduce energy bills?

Explore how to get started with SmartHTC

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