Meet our team

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  Luke Smith

  Managing Director

  Luke leads the day-to-day running and growing of the business, supported by a team with a wealth of skills and experience. With a background in architectural technology, he combines technical know-how with a commercial mindset and is committed to improving the performance & quality of buildings through in-situ measurement and feedback mechanisms.

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  Dr Richard Jack

  Technical Director

  Richard J is a building physicist with a specialism in measuring the performance of buildings and energy balance systems. He has spent the last 10 years researching and developing measurement methods in both academia and industry, and is passionate about making accessible measurement solutions for widespread use.

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  Richard England

  Head of Digital

  Richard E holds a Masters's degree in low-energy building engineering and is an expert in all things technology, instrument or sensor related. He helps to bring building performance measurement into the 21st century by leading our digital development, cloud-based infrastructure and creating products with award-winning user experiences.

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  Rachel Brain

  Customer Relationship Manager

  As the name suggests, Rachel is the brains of the operation! She has spent much of her career working in environmental sustainability-related roles. Very personable and with a keen eye for detail, Rachel works to keep things running smoothly and will often be the first person you speak to when making contact with us.

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  Martin Hawes

  Software Engineer

  Martin has a background in software engineering and a degree in computer science. He specialises in all things software from cloud based web applications to embedded systems and beyond. His role covers product development and bug hunting across all of our products.

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  Stephanie Horwood

  Office Administrator

  Stephanie has a finance background and is AAT Level 4 qualified. Her role covers a variety of office tasks including finance, helping to coordinate our training sessions and processing sales.

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  James Banks

  Product Test Engineer

  James has a BSc in Physics and Mathematics and five years' experience in land surveying. His role with BTS spans product development and data processing in the office; servicing, repairing and testing equipment in our workshop; as well as supporting customers and conducting building performance measurements in the field.