We at Build Test Solutions want your online experience to be enjoyable, simple and successful.
Payment Options
We accept the following credit/debit cards using the online shop: Visa, Mastercard and American Express. Online orders can only be paid by credit/debit card and shipped to the registered billing address.
To pay by bank transfer, please contact us to request an invoice. Payment must be received in full before any goods are shipped.
Order Confirmation
You will receive an email confirming receipt of your order to the email address you provided. We reserve the right to decline an order at any time and return payment for any reason. All orders are accepted subject to our Terms of Service.
Despatch Times
All orders are shipped from mainland UK and are typically processed and despatched within 1-2 working days of placing an order if the item is in stock.
If an item that you have ordered is out of stock, we will contact you with an estimated lead time for despatch which can be up to 2-4 weeks.
We do not ship on weekends or UK public holidays. All delivery times quoted are estimates only.
If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Back Orders
In the event that any items in your order are unavailable for shipment, the item(s) will be shipped separately once back in stock with no additional shipping charges beyond those calculated at the time of checkout.
Returns and Refunds
Should you wish to return or exchange an item that you have ordered, please refer to our Returns Policy.